Vent-Axia COVID-19 customer communication
The significant challenge and dynamic situation posed by the Coronavirus (COVID-19) is being carefully monitored by the Vent-Axia team and we are taking every precaution to protect the health and safety of our workforce. To ensure that we can continue to supply our ventilation products to critical UK infrastructure projects we have reviewed our safety measures in line with the advice from HM Government, Public Health England (PHE) and the Chief Medical Officer (CMO) around working from home, travel to work, hand hygiene and social distancing which has allowed our production facilities in Dudley and Crawley to remain open and continue to manufacture our products, but at a significantly reduced capacity.
We have also been working with our trade association to clarify with Government that our products and services are truly critical to the UK infrastructure and have seen this evidenced in recent days, with the ever growing number of new & retro-fit ventilation products being ordered for new and existing hospitals and critical care units throughout the UK.
These measures we have taken to remain operational, together with our robust supply chain is ensuring that your orders are being fulfilled and we can continue to support you albeit in a reduced capacity and not against normal service delivery KPIs. Whilst we aren't taking phone calls as our internal teams are working from home, we are open for business and ready to support our customers with the products and service required, should you need to contact us you should do so through the following email addresses.
Customer service: sales@vent-axia.com
Technical support: tech@vent-axia.com
Servicing enquiries: servicing@vent-axia.com
New Build Residential sales: nbrsupply@vent-axia.com
Commercial/Industrial sales: projectorders@vent-axia.com
During these challenging times the cut off for orders utilising our next day delivery service will need to be placed by 14.30.
We thank you for your understanding and assure you that all emails will be responded to promptly.
Product Categories
Vent-Axia's large range of products are available for a wide variety of purposes and surroundings.
To help you find the right products for your needs, all our ranges are grouped into the categories below. Choose the relevant category to view the ranges available for that area.
Downloads
Download installation and wiring instructions for a wide range of Vent-Axia products along with other product documentation.
- For individual downloads, simply click the filename in the right-hand column to view / save the file.
- To download a selection of up to 20 files at once (as a zip file), simply tick the box next to the required files and click the download selected manuals button.
The file has been added to the list for downloading. You can add a further 20 files.
| Product | File |
|---|
Download installation and wiring instructions for a wide range of Vent-Axia products along with other product documentation.
- For individual downloads, simply click the filename in the right-hand column to view / save the file.
- To download a selection of up to 20 files at once (as a zip file), simply tick the box next to the required files and click the download selected manuals button.
The file has been added to the list for downloading. You can add a further 20 files.
| Product | File |
|---|
If you require downloading high resolution (300dpi) product images from the current Vent-Axia range (list below), please click here to email and request account login details.
Please ensure that you follow these guidelines when using Vent-Axia Product Imagery for your Print or Web requirements:
- DO NOT place text, logos or any other imagery in front or behind the product image
- DO NOT scale the product image up. If you scale down, ensure that it is done in proportion and that it is no less than 20% of its original size
- DO NOT flip or rotate
- DO NOT alter the resolution
- DO NOT apply any form of filter or effect
Residential & Light Commercial
- Lo-Carbon Residential Fans (9mb)
- Residential Fans (24mb)
- dMEV, MEV & PIV Systems (4mb)
- Single Room dMVHR (2mb)
- MVHR Units (9mb)
- Ducting & Fittings (67mb)
- Commercial Range (10mb)
- Hygiene (18mb)
- Heating Range (21mb)
- Cooling Range (3mb)
- Accessories & Controllers - Residential & Light Commercial (34mb)
Non-Residential
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