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Vent-Axia

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

All data collected is stored on a secure server and it is kept confidential at all times.

As a matter of policy, we will not sell or rent any personally identifiable information about you to any third party.

We take all reasonable steps to ensure the security of the information that you give us, however you accept that there are risks to dealing on line and that you will not hold us liable for any breach unless it was due to negligence on our part.

The Information We Collect

When you order we need to know your name, email address, the delivery address, and credit or debit card details. These enable us to process your order.
We may also ask for your telephone number which enables us to contact you urgently if there is a query on your order.

Use of Your Information

The information may be used for our own use in developing our website. We will not sell, share, or rent your personal information to any third party unless required by law to do so. We will not use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
We may also use the information for the following purposes:
i. To meet our contractual obligations to you.
ii. To provide you with information relating to our website, products or our services that you request from us.
iii. To provide you with information on other products that we feel may be of interest to you.
iv. Including improvements, and service or product changes that may affect our website.

Confidentiality

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 which covers our administrative costs. Please contact us if you wish to make such a request.
Customers are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Customer’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

Information We Collect

In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:
i. Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
ii. Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase. .
iii. Information provided to us when our visitors communicate with us electronically for any reason.

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.
Use of Cookies
Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Pease note that no personally identifiable information is recorded.
We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
Our advertisers may also use cookies on their website. We have no control over this and you should review the privacy policy of any advertiser that you visit as a result of an advert or link on this website.

Contacting Us

If you have any questions or queries relating to this Privacy Policy then please contact us.

Vent-Axia Ltd

Vent-Axia are leading manufacturers and suppliers of heating, ventilation and air conditioning systems, both in the UK and around the world. For over 75 years, we have led the industry in air ventilation products, systems and services. Whatever your requirement, budget or setting, Vent-Axia can provide the solution you need. From extraction fans for the home to large commercial ventilation solutions, our wide HVAC range features a product for every air handling purpose.

Vent-Axia's popular Lo Carbon range combines all the style and durability you expect from a Vent-Axia product with even greater energy efficiency, helping you to make your property as eco friendly as possible. Together with the Lo Carbon range, demand energy recovery ventilation and heat recovery (HRV) and mechanical extract systems are also available to aid new sustainable building projects to adhere to the Code for Sustainable Homes.

In combination with our exceptional ventilation product range we also offer a comprehensive range of heating products ideal to heat your home, our range of electric heating includes, storage heaters and combination storage heaters,  panel heaters, towel rails, portable heating, fan heaters, convector heaters and radiant heating.  Our latest product introduction brings electric underfloor heating to the portfolio, this range consists of electric underfloor heating mats, underfloor heating thermostats, underfloor heating kits and underfloor heating insulation boards to offer a comprehensive solution.

In addition to our ever-growing domestic and commercial ventilation ranges, Vent-Axia also supply air curtains, hand dryer products and fume handling/smoke fans. We can also support your air conditioning requirements.

Vent-Axia products are available from distributors around the UK and Eire and also around the world via our network of international distributors. Many of our ranges can also be ordered via our online store. Browse our full range of heating, ventilation and air conditioning products by clicking here. You can also contact us for any further enquiries.